The Prime Visa Platinum Card enables you enjoy the intrinsic privileges associated with this card, in addition to a unique combination of customized solutions, competitive pricing and absolute commitment to superior, relationship-driven service.

Prime Bank Exclusive Benefits

Millions of travelers throughout the world carry the Priority Pass card whenever they travel and every year many more enjoy the benefits that Priority Pass membership brings. Some of the benefits of the airport lounges include:

  • Lounge access regardless of class of travel, or the airline by which you travel.
  • Complimentary refreshments and snacks
  • Wi-Fi services
  • Conference Rooms
  • Showers and Prayer rooms
  • A peace and quiet environment for you to relax before a flight

(Facilities provided vary from lounge to lounge)

Please note:

  • The pass will be given to you along with your Platinum credit card.
  • The Priority Pass is not transferable and can be used only by the Cardholder.
  • Wherever you are in the world, the Priority Pass lounge is always located close to you. You can download the “Priority Pass” app from the app store on your mobile and is ideal if you need lounge information on the move. Once downloaded, you can use the app without being online and avoid expensive data-roaming costs.
  • You have unlimited access to the Priority Pass lounges – courtesy of Prime Bank.

Services of AMREF, (an international organization accredited by EURAMI European Aeromedical Institute) the largest and best-known air ambulance provider in the region will be available free of cost. Some of the services include:

  • Air Ambulance
  • Medical & Assistance
  • First Aid training
  • Outreach and Charity

You will be covered by the “Maisha cover” offered by AMREF in Kenya only and will enjoy the following services – courtesy of Prime Bank.

  1. Unlimited flights per year in a medical emergency.
  2. Unlimited ambulance transfers per year within Kenya.
  3. Direct access to their 24 Hour Control Centre for medical advice.
  4. Direct access to the air ambulance provider.

Visa Platinum Exclusive Benefits

Pre-negotiated online and in-store offers from a wide assortment of leading merchants in key destinations, worldwide (i.e. travel, shopping, dining, sports).

Access to over 700 airports VIP lounges worldwide, regardless of the airline selected or selected travel class. Every trip is a VIP experience providing access to state of the art business facilities and complimentary refreshments, while you unwind.

Your Visa Platinum Card is accepted by tens of millions of merchants worlwide, with privileges to everywhere you want to be.

Peace-of-Mind with CHIP & PIN technology.

(Make a note of the Visa Global Customer Care Services toll free numbers). Take note of your 16-digit Visa account number and store it safely. (Store It Separately From Your Card).

Lost and Stolen Card Reporting Service: Why let a lost or stolen card spoil your day? Give us a call from anywhere in the world, at anytime and we will block it. Emergency Card Replacement Service: If you lose your card – get in touch with our service for prompt card replacement. Emergency Cash Disbursement: In need of cash?

Call the Visa toll free numbers to contact us and deliver up to US$5,000* directly to a bank near you or be directed to a nearby bank where you can make a withdrawal.

Enjoy up to 15% off at various hotels and resorts, across the world, for payments done through your Visa Platinum Golf Card. Visit:

*All the charges mentioned above are subject to a 10% excise duty.

Coverage against loss or damage that occurs within 365 days from the date of purchase. No registration of the purchase is necessary.

When things get difficult, experience peace of mind from the expertise of fully qualified and experienced medical and legal professionals, on a 24/7 basis, whenever you are outside your principal country of residence, for up to 90 days.

Remain assured that your new purchases are protected with an automatic double extension on the original manufacturer’s warranty of up to 24months from item’s date of purchase.

Visa cardholders are invited to join Avis Preferred for added and attractive benefits. Automatically receive your discounts after bookings and receive the benefits linked to your profile.

Have all your specific requirements met, as well as bid queues and travel hassles goodbye during airport departures and arrivals – every time you travel for business or pleasure – and receive warm reception and assistance throughout. To eliminate language barriers and lengthy queues at the customs and immigration counters, Visa Platinum cardholders enjoy a 15% discount on published rates for Airport Speed Pass Service, at all YQ-participating airports, from 1st January 2014 till 31st December 2015.