Multicurrency Prepaid Card
Prime Bank’s Multicurrency Prepaid Card is a general purpose Prepaid Card, and a Chip and PIN Protected and Contactless card that is available in Kenya Shillings, US Dollar, GB Pounds, Euros and Indian Rupee. You can load the Card in whatever combination that suits you.
You can use the Card to pay for goods and services in shops, restaurants, hotels, online shopping, to withdraw cash from VISA ATMs-anywhere and for travel purposes. It is the perfect method of payment for students studying abroad; tourists and online buyers.
The Card automatically defaults to the local Currency of the country wherever you are in the world. If you don’t have enough of the local Currency on your Card, the transaction will decline. If you are travelling to countries other than currencies defined on the card, the equivalent amount will be debited from the USD wallet and the applicable foreign exchange rate will be applied.
Features of the Card:
- Pay safely everywhere.
- Pay Wave Technology that enables Contactless payments – just tap or wave and pay for low value purchases.
- Spend on your own terms − load just what you need, when you need.
- Pay for goods and services, online transactions or withdraw cash from local and international ATMs
- Load your or any other Prime Prepaid Card with a maximum of USD 8,000 or equivalent in a day, from your account(s).
- Load your or any other Prime Prepaid Card in any of the five currencies by visiting any Prime Bank Branch, or in KES through M-Pesa via Paybill no. 982800 or our mobile banking app, PrimeMobi (To use Prime Mobi, you must have an account with Prime Bank). The limit is Kshs. 150,000 per transaction and Kshs. 300,000 per day.
- A Chip and PIN Card, that gives you additional security and offers 3D Secure security on online transactions.
- 24 hour Call Centre support on +254 111 004 000/ +254 111 006 000 or email prepaidcard@primebank.co.ke
- Receive SMS alerts for all financial transactions
- Up to 5 top ups allowed in a day.
Fees & CHARGES
| ITEM | Charges (All charges attract Excise Duty and are also applicable to all foreign currencies available on the card) |
|---|---|
| Card Issuance Fee | Kshs. 1,000 |
| ATM Withdrawal Charge | Local - Kshs. 100 Prime Bank - Kshs. 60 International VISA - Kshs. 200 |
| Balance Inquiries – VISA ATM | Kshs. 5 |
| Balance Inquiries – MOBILE APP | Free |
| Card Replacement Fee | Card Captured - Kshs. 1,000 Lost/ Stolen/ Damaged - Kshs. 300 |
| Card Cancellation Fee | Kshs. 150 |
| Transactional Per SMS Alert | Kshs. 8 |
| Point of Sale TXN | Free |
| Load/ Reload Fee | Free |
| Email Per TXN Alert | Free |
| Email OTP Per Alert | Free |
All above charges are subject to the current rate of excise duty, and are also applicable to all foreign currencies available on the Card.
TRANSACTION LIMITS
- The usage of your card is limited to the balance available in any currency wallets in the Prepaid Card.
- You can use the card to withdraw cash from any VISA branded ATM.
CHIP AND PIN LIMITS
| PER TXN LIMIT | DAILY LIMIT | MAX. NO. OF TXNS PER DAY | |
|---|---|---|---|
| ATM | USD 200 | USD 400 | 5 |
| POS | USD 2,000 | USD 8,000 | 20 (Inclusive of Contactless Txns) |
| ONLINE | USD 4,000 | USD 8,000 | 10 |
CONTACTLESS LIMITS
| PER TXN LIMIT | DAILY LIMIT | MAX. NO. OF TXNS PER DAY | |
|---|---|---|---|
| POS CONTACTLESS | USD 40 | USD 150 | 5 |
LOST/STOLEN CARD
If you lose your Card, you must immediately inform Card Centre by calling our 24-hour Call Centre on +254 111 004 000/ +254 111 006 000
The Card will be immediately blocked. You are liable for all transactions that occur on your Prepaid Card until you report it lost or stolen.
IMPORTANT POINTS TO REMEMBER:
- The Contactless functionality of the Card will only be activated upon a successful Chip & PIN transaction.
- Every time you change the transaction PIN of your Card, you MUST visit any VISA branded ATM to do a Balance Enquiry or Cash Withdrawal to update the PIN. If you do not update the PIN at the ATM, the Card may not function on certain terminals.
- Not many websites accept the Prepaid Cards as a payment method. Please check the Terms and Conditions of the website before proceeding to use the Prepaid Card.
- When a Cardholder travels to any other country apart from the country currencies offered on the Card, the funds will automatically be debited from the USD wallet.
- Should you block the PIN of your Card after three failed attempts, and you remember your PIN, please call the 24-hour Call Centre number to get your PIN unblocked.