Milestone

MILESTONES

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  • Local Network Expansion

    Opened a Branch in Kitale, Trans Nzoia Countyi.

  • 2021

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  • New Transactional Products

    Launched five local currency transactional solutions to support Personal, SME and Corporate business segments of the Bank’s customer base.

    Recognized in Customer Responsiveness and Satisfactory Digital Experience

    Kenya Bankers Association (KBA) Customer Satisfaction Survey (2020) ranked Prime Bank the third best bank in Customer Responsiveness and Satisfactory Digital Experience in tier II.

    Local Network Expansion
    Opened a Branch at Village market, Nairobi.
  • 2020

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  • Local Network Expansion

    Opened a branch at Lavington Mall, Nairobi.

    Technology

    The Bank up a Digital Hub to boost digital banking platforms PrimeMobi and PrimeNet.

  • 2019

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  • Private Placement

    The Bank issued a private placement, successfully taken up by our longstanding customers and long serving staff which raised over KShs. 2Billion.

    Partnership

    The Bank also partnered with Afric Invest Azure and Catalyst which saw the private equity funds acquire a 24.2 per cent stake in the Bank.

    Product Innovation

    The Bank launched a unique and innovative service – “Bank on Wheels”, a comprehensive and secure banking experience which offers banking services to customers at their convenience, through a specially designed truck.

    Local Network Expansion

    The Bank expanded its local network through venturing into the Mount Kenya region with the opening of a branch in Meru County.

  • 2018

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  • Through its partner First Merchant Bank Group (FMB Group) Prime Bank successfully acquired 52 per cent majority shareholding in Afcarme Zimbabwe Holdings (Pvt) Limited, the holding company for Barclays Bank of Zimbabwe (BBZ) from Barclays Bank PLC (BBPLC)

    Acquisition

    Acquired 80.72% shareholding of Tausi Assurance Limited.

    UAP Tower Branch opened
  • 2017

  • Private Placement
  • Prime Bank raises USD 10 million through a private placement.
  • 2016

  • VISA Golf Card Launched
  • VISA Golf card launched in partnership with VISA, Kenya Golf Union, and Junior Golf Foundation.

    Prime Bank partners with selected insurance companies to provide insurance products through Prime Merchant Insurance Agency.

    Second runner-up Award. award by Think Business Banking Award for the Bank with lowest charges. Garden City Branch opened.

    Achieved KSh. 2 billion net profit mark.

  • 2015

  • Technological Advancement
  • The 2014 – 2018 strategic plan with the main focus in technological advancement is launched.

    Secured USD 15 million credit from PROPARCO, a French DFI to support long-term lending.

    Launched the Platinum Banking Centre and internet based platforms PrimeNet and PrimeMobi. Thika Branch opened.

    Recognition as 1st runnerup – Best Bank in Tier III and 1st runner-up Bank with the Lowest Charges during the 9th Annual Banking Awards.

  • 2014

  • From Flexcube to Finacle
  • The core banking system is upgraded from Flexcube to Finacle - a highend universal banking system.

    The SME-lending programme starts in partnership with European Investment Bank. Gigiri Branch opened.

  • 2013

  • Putting You First
  • The new tag line ‘Putting You First’ introduced, reflecting the bank’s focus and commitment to offer the best to its customers.

    Prime Chinese Yuan Account launched. Karen & Nakuru Branches opened.

    The bank starts offering accounts in INR, USD, GBP and the Euro.

  • 2012

  • 2nd Runners-up Fastest Growing Bank
  • Awarded the 2nd runners-up for being the fastest growing bank during the 5th Annual Banking Awards. Kamukunji & Eldoret Branches opened.

    CHIP and PIN cards launched.

    Prime Bank builds an eye operation theatre at Lions Eye Hospital.

  • 2010

  • Internet Banking Services
  • Prime Bank is recognized as a ‘large bank’ by the CBK.

    Prime Bank starts offering internet banking services.

  • 2009

  • Prime Capital Approval
  • Prime Bank’s bid for Prime Capital receives the CBK approval.

    Prime Bank acquired a license from the Retirement Benefit Authority (RBA) and the Capital Markets Authority (CMA) to offer custodial services. Capital Centre and Nyali Branches opened.

    Capital Bank in Botswana launched through First Merchant Bank.

    Prime Bank Ltd. launches an efficient cash-management product for handling school fees payments.

  • 2008

  • 7 Day Banking
  • Seven-day banking, along with longer banking hours, initiated to fuel and compliment the steady growth of the business. Hurlingham Branch opened.

    Global Credit Rating (GCR) company of South Africa rates Prime Bank high, implying the soundness of liquidity and fundamentals for prudent investments.

    Signed an agreement with (IFC) which extended USD 1 billion

    Global Trade Finance Program to support the emerging market of Kenya.

  • 2007

  • Prime Bank Re-Brands
  • Prime Bank brand identity gets a face-lift, from dark blue, Prime Bank absorbs sky blue, symbolising depth and stability combined with loyalty and trust of our customers.

    VISA-branded Prime debit and credit cards, accepted at all VISA approved outlets are made available to customers

    Partnered with PesaPoint, Kenya’s largest independent ATM network.

    Launched Prime Bank website www.primebank.co.ke to keep customers and members of the public updated.

    E-statements service launched.

    First runners-up of the best bank in customer satisfaction by the Market Intelligence Banking Survey Awards.

  • 2006

  • Global Finance Program
  • Secured trade finance guarantee from the International Finance Corporation (IFC) as part of the Global Finance Program

    Acquired associate membership of VISA to issue international debit and credit cards.

  • 2005

  • VISA Membership
  • Acquired associate membership of VISA to issue international debit and credit cards.

  • 2004

  • Headquarters
  • Prime Bank moved to its own Headquarters on Riverside Drive from Kenindia House.

  • 2003

  • Opening of Branches
  • Kenindia House Branch, Nairobi - September 8, 1992

    Biashara Branch, Nairobi - May 13, 1994

    Mombasa Branch - December 14, 1994

    Westlands Branch, Nairobi - May 06, 1996

    Industrial Area Branch, Nairobi - May 13, 1999

    Kisumu Branch - January 2, 2000

    Parklands Branch, Nairobi - January 21, 2002

    Riverside Drive Branch, Nairobi - December 1, 2003

  • 1992