Internet Banking

To enable Prime Bank customers to perform banking transactions without having to physically go to a Prime Bank branch.

To use the Prime Bank Online Banking platform (Prime Net), you must be an account holder of Prime Bank and must be registered on Prime Net.

A user can access the platform by using a PIN or a token of which either is provided by the bank upon successful creation in the system.

Account Balance - User is able to view their current bank balance in real-time.
Maintain Payee - User is able to create multiple beneficiaries for cash-transfer transactions within and outside Prime Bank. A user can also create a biller to enable them pay their utility bills.
Payment & Transfer - User is able to perform cash transfers within Prime Bank and other banks and make KRA i-tax payments easily and conveniently.
File Upload - User is able to upload salaries and make payments to suppliers. These could be MPESA or PESALINK. The bank has provided a format in which these must be uploaded.

Transaction Status - A user is able to view the status of their transactions KRA inquiry, scheduled, recurring and completed transactions among others.
Mails - Prime Net provides a secure platform where a customer/user is able to directly communicate with the bank securely.
Bulk Salary/ Processing Payment - Process employees salaries and suppliers payments.
Service Request -A user is able to make service requests to the bank as indicated below:-
Cash withdrawal slip with denomination.
Customer feedback form.
Operative accounts- Apply for a Debit Card.
Operative accounts-Cheque image request.
Operative accounts- Request for bankers cheque.
Operative accounts-Stop cheque.
Register for SMS Alerts.
Request for Registering for mobile banking.

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